CONTACT US
401.921.3514

COBRA SERVICES

Services include the following:

INITIAL SETUP:

  • Collect Employer Benefit Information
  • Setup COBRA Software and Modify Notices
  • Initial Communication to Existing COBRA Members
  • Setup Direct Billing with Insurance Carriers, if available

MONTHLY SERVICES:

  • Submit Premiums to Insurance Carriers or to Employer

NOTIFICATION SERVICES:

  • General COBRA Notice to New Hires, Newly Covered Members
  • Misc. HIPAA Provisional Notices to Newly Covered Members
  • Initial "Special Enrollment" HIPAA Notice to New Hires
  • COBRA Election Notices
  • Notification to Health Plans and Confirmation Notification to Employer (i.e., termination requests, reinstatement requests)
  • Multiple Qualifying Event Notices as Required

COBRA PARTICIPANT SERVICES:

  • Generate Premium Coupons for New COBRA Members
  • Tracking of Election Timelines
  • Collection of Monthly Premiums
  • Customer Service for COBRA Members
  • Conversion Notices for COBRA Members Six Months Prior to End of COBRA
  • Open Enrollment Communication to COBRA Members
  • Miscellaneous Communication (i.e. NSF checks, partial payments, credit balances)
  • Generate Billing Statement as Needed
  • Termination Letters to COBRA Members and Communication to Insurance Carriers when COBRA Coverage is cancelled